My husband mentors a young Japanese student here in Toronto. She originally gifted him a shrimp sushi item from your shop, which he had and loved for a few years until it finally became unusable. As a result, I decided to order him another custom phone charm as a gift. I contacted Fake Food Japan and received a reply back from Justin within 24 hours. He was great at guiding me through the process and making sure my custom item looked exactly how I wanted. When we received the package WE LOVED IT! It was absolutely perfect. I would recommend Fake Food Japan to anyone who is looking to purchase a unique item that has excellent quality and true craftsmanship. Each item is handmade which makes it special and one of a kind. It would be a perfect gift to yourself or familyfriend. Their quality, customer service and overall experience was excellent. Justin was a pleasure to work with and always answered my questions in a timely manner considering we were at the opposite ends of the world. He also offered me a variety of shipping options with different price points which was great. Thank you again from a very happy customer in Canada :)